Contact & Support – We’re Here to Help!
At the Official NPL™ , we are dedicated to providing exceptional support to our players and community. Whether you have questions about membership, tournaments, gameplay, or technical issues, we are here to assist you. Our goal is to ensure that your experience with NPL is smooth and enjoyable, whether you are a new player learning the ropes or a seasoned competitor looking for assistance.
How to Reach Us
Email Support
We offer specialized email support for different areas to provide the fastest resolution to your inquiries.
📩 General Inquiries: info@usa-npl.com – Have general questions about NPL, its structure, or upcoming events? Reach out here.
📩 Membership & Account Support: info@usa-npl.com – Need help with sign-ups, membership upgrades, or account access? Let us assist you.
📩 Technical Support: info@usa-npl.com – Experiencing technical difficulties with the website, score reporting, or logging in? Let us fix it for you.
Phone Support
Prefer talking to a live representative? Give us a call!
📞 Customer Service: Office (203) 355-2850 Mobile: (203) 247-8546– For general inquiries, membership questions, and account support.
Community Support & Resources
Official Social Groups
Want to engage with other NPL players? Join our vibrant online communities where you can share experiences, ask for advice, and find match partners.
- Facebook Group: Stay informed, connect with fellow players, and receive important updates.
- TeamReach App: Join your local NPL group, schedule matches, and interact with other members in your area.
- Discord Server (Coming Soon!) – A new way to connect with players, share tips, and discuss strategies in real-time.
Frequently Asked Questions (FAQ)
Before reaching out, check our FAQ page for answers to common questions related to membership, gameplay, rules, and event participation. Many common concerns are covered here, saving you time.
Ambassador Assistance
NPL Ambassadors are seasoned players who act as local representatives, helping to organize matches, answer questions, and guide new players. If you need help connecting with players in your area or understanding league structure, reach out to an ambassador.
📩 Find an Ambassador: Contact info@usa-npl.com to locate the representative nearest to you.
Technical Support
Website & Account Issues
If you’re experiencing login issues, errors in score reporting, or trouble accessing your account, please email info@usa-npl.com . Our team will work to resolve the issue as quickly as possible.
Match Disputes & Score Corrections
If a match result has been entered incorrectly or if there is a dispute about a reported score, submit a Score Review Request through your NPL account or email info@usa-npl.com with match details and player names.
Lost or Forgotten Passwords
If you’ve forgotten your password, use the Forgot Password feature on the login page. If you still have trouble, contact info@usa-npl.com for assistance.
Additional Help Resources
- Video Tutorials: Watch step-by-step guides on how to report scores, manage your NPL account, and understand the rules of the game.
- Rules & Regulations Page: Stay up-to-date with official league rules and competition guidelines.
- Member Newsletter: Subscribe to receive the latest updates, special promotions, and exclusive event announcements directly to your inbox.
We are committed to making your NPL experience as seamless and enjoyable as possible. Reach out anytime – we’re here to help!
